FAQ

 WHERE ARE SOUTHAMPTON PEDALS MADE?

All our pedals are hand-made in Guelph, Ontario - about 45 minutes outside Toronto.  Every step of the process, from circuit design to final QA is performed in house.

THE PEDAL I WANT IS OUT OF STOCK.  WHAT CAN I DO?

Sorry about that!  We're working to get more built.  In the meantime, email us at info@southamptonpedals.com and we'll let you know as soon as they're back in stock.

DO SOUTHAMPTON PEDALS COME WITH A WARRANTY?

Our analog pedals come with a lifetime warranty - if we are still a company, we'll fix your pedal.  The customer just has to cover return shipping for the repair.  If a pedal stops working in the first month after purchase, we will even cover the cost of shipping.

Our digital pedals (Utility Knife, Indie Dream) come with a one year warranty from the date of purchase.

WHAT'S YOUR RETURN POLICY?

We're confident you will love your new pedal.  However, if you'd like to return your pedal within 14 days of purchase we will issue a full refund.  Southampton Pedals will not cover shipping cost on returns, and the pedal MUST be in resale condition.  Southampton Pedals will issue the refund after receiving and checking the pedal.